3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera with 2 Way Audio, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, and 3 Face Plates (NSC-DB2)

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15 Reviews

SKU# 2015

Availability: Discontinued

$139.99

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Are you tired of your everyday, run-of-the-mill video doorbell? It can be difficult to find a doorbell security camera without paying expensive monthly fees for limited storage. But we have the solution! With the NSC-DB2, you can take control over your camera and its storage.

Use this doorbell as a standalone device with the slot for a microSD card. Enjoy up to 128 GB of onboard storage. Or you can add this to pretty much any NVR via the ONVIF protocol.

With the Guarding Vision mobile application (iOS and Android), enjoy quick and simple setup, push notifications, remote access, instant playback, and much more. Anytime someone rings your doorbell, you’ll get a notification sent straight to your device. Answer the door with the push of a button and communicate with your visitor with the full-duplex 2-way audio.

With the PIR true motion detection, this doorbell won’t blow up your phone with false motion alarms. Neither drifting leaves nor shifting shadows will trigger the PIR alarm. The PIR sensitivity is adjustable, too. With these safeguards in place, you’ll only receive the notifications you care about.

Unsure how to install a video doorbell? The NSC-DB2 uses the wiring already present in your current doorbell. It’s instantly compatible with all mechanical chimes and most digital chimes. This makes the installation process a breeze. Plus, the doorbell comes with all the tools and hardware you’ll need.

Video Doorbell

The NSC-DB2 is a video doorbell with a digital chime that sounds when the button is pressed. Use it on its own or wire it to your existing doorbell.

PIR Motion Detection

The PIR (passive infrared) motion detector provides enhanced motion detection that won't give off false alarms. Adjust the sensitivity directly from the Guarding Vision app! The camera will start recording when it detects motion. In addition, you can enable two different alarm styles as well as push notifications based on motion detection.

Wifi Security Camera

Ditch the long, obtrusive wires running across your floorboards and walls. The allows you to connect wirelessly to your network using Wifi to capture and record video. Wifi security cameras are often easier to install, and they give you greater flexibility for placement and mobility.

2-Way Audio

The has a built-in microphone and speaker enabling you to easily communicate with family members, pets, coworkers, or even intruders. The crisp, clear 2-way audio makes this camera perfect for access points to your home or business, baby or pet monitors, and so much more!

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Overall Rating

80%

4 out of 5 stars

80%

Finally got it to work

3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera with 2 Way Audio, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, and 3 Face Plates (NSC-DB2)

Verified Purchase

In my earlier review I cataloged the issues I was having with this doorbell camera. I have subsequently resolved these issues. The primary problem was frequent disconnects on a daily basis. I had to do two things to get my system to work: First I replaced an ancient low powered transformer with a new 24V/40VA transformer. My voltage at the doorbell button went from 11 or 11.5V to 25V. I immediately noticed faster response time But I still experienced disconnects. Less often than before but still unacceptable. I woke up every morning to find that my doorbell had gone “offline” overnight. Finally I updated to the newest firmware version. Presto! Everything works fine now. No more disconnects.

Reviewed by John Baughman on November 30, 2019
100%

Great little device

3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera with 2 Way Audio, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, and 3 Face Plates (NSC-DB2)

Verified Purchase

Works good ones set up right. Time will tell how durable it is. When install, Pay attention to the type of chime you have. I couldn't make it to work correctly with digital chime but it's works perfectly with mechanical chime. Also the ezviz app didn't works well and I switched to the hik- connect app which works right away. Nelly's tech support was helpful over the email. This is a good buy and I'm definitely recommend

Reviewed by Meni on November 29, 2019
40%

Great when it works

3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera with 2 Way Audio, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, and 3 Face Plates (NSC-DB2)

Verified Purchase

I purchased this doorbell several weeks ago. It has been nothing but a headache for me. I can't tell you how many hours I've spent trying to troubleshoot this thing.

When it works it is great! Wonderful video and overall good features. Unfortunately for me, it only works intermittently. After 4-8 hrs. I begin to get "unstable network" messages when I try to connect with the EZVIZ app. Then eventually the camera goes "offline". I've checked my home network carefully. I have a very powerful wifi signal at the doorbell installation site. My router tells me I have a -50dBm connection to the doorbell. I have tried both 2.4GHz and 5GHz bands with the same results. Nelly tech support has been sympathetic but offer no solution other than to purchase another doorbell to see if I might have a defective unit. Even when the doorbell is working properly and my router indicates a great connection to it (-50dBm), the wifi signal strength indicator in EZVIZ "Settings" shows only one bar of strength. The doorbell seems to "think" that its connection to my network is weak when it is actually very strong.

Reviewed by John on November 13, 2019
100%

Best Doorbell Camera available if you know how to set it up

3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera with 2 Way Audio, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, and 3 Face Plates (NSC-DB2)

Verified Purchase

The NSC-DB2 is the best video doorbell available, period. First, it has Full HD video, as opposed to Ring's 1080p. The storage loops on an SD card (up to 128GB) that saves money on the cloud. Consider if you had a doorbell for 5 years, you'd be paying anywhere from $300 to $600. For doorbell security camera coverage... The SD card on the NSC-DB2 can be accessed by phone or tablet or pc emulator. Next, the motion sensors are very good, they pick up the zones they are supposed to and no more, this was also not my experience with ring. The unit is also waterproof and works with mechanical chimes (an indoor existing chime) which is not available from other video doorbells. The wifi chimes are not something I wanted as I don't like the look and I read many users having reliability issues (wifi connection, power issues, etc). I feel like a mechanical chime that is hard wired is the best looking and most reliable option.

It would be impossible to find all these features in any other doorbell to date. I only have a couple complaints but didn't take off a star for them as they are not really the fault of the doorbell. First, for some reason, the doorbell is advertised as running on 8 volt - 24 volt transformer, and Nelly's Security recommends higher. I don't know what to say other than this is just false advertising. This doorbell does not run reliably on an 8v transformer. I have a short run from my doorbell to the transformer, and the 8v transformer I had gave extremely spotty coverage, many disconnects, etc. If something only works sporadically, it doesn't work. I feel the advertisement should be changed to REQUIRES (not recommends) 16v 30VA (voltage amp) transformer or a 24v 30VA or 24v 40VA transformer or nothing at all. I don't feel it's a good idea to mislead people to think it's possible to use less. If you're not going to change the advertising material, make a week long video with the doorbell working and not going down for the entire week on an 8 volt transformer and post it, which I am guess wont' happen as it would be impossible. Also the name of the doorbell (NSC-DB2) is very awkward. I changed the transformer and everything works great now, I just wanted to give a full review of everything for anyone wondering as this doorbell seems to have solved all the issues the previous generation (NSC-DB1) had and then some.

Reviewed by Rafael on October 21, 2019
100%

Great

3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera with 2 Way Audio, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, and 3 Face Plates (NSC-DB2)

Verified Purchase

Very satisfied with this purchase.

I had to settle for a non-POE doorbell camera and I'm glad I chose the NSC-DB2.
I had to install a new transformer for my mechanical chime. I got a 24V/40VA and it works great.
The system was easy to setup and install and there are plenty of videos online that help guide you through.

I was able to connect it to my NVR by adding it manually, but the motion detection does not work. This is a bummer since it means I can only have scheduled/continuous recording through my NVR and not motion detection.

The app works flawless so far. I don't know why it has such bad reviews. I have an iPhone X, it works great and it's quick. All of the motion detection and alerts work fine through the app, I just wish it would work on my NVR.

Install was fairly straightforward and customer support was very quick and helpful. I had emailed them about my chime not working and it turns out my transformer was junk, was only getting 10V but you need minimum 16V. I got the 24V to have enough.

Reviewed by Jay on September 21, 2019

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(1) IMO, The fatal flaw with the older NSC-DB1 (other than the night vision) was that if you pressed the button and no one responded, the doorbell spoke up and said "there is no one to take your call", which to me was tantamount to it saying "go ahead and break in". The only way around that was to reduce the speaker volume to zero, in which case you could no longer speak through the doorbell either. Does the NSC-DB2 have this behavior?

(2) Can the camera be configured without the app? How do I know my wifi password doesn't wind up on a server in China?

asked by Jim Hyler on Aug 20, 2019

(1) The DB2 does not have this issue. BTW, the latest firmare on the DB1 removes that message.

(2) It definetely needs the app to be configured. This doorbell doesnt even have a web interface. All data is password protected. Your P2P account is protected and then your actual doorbell is password protected as well. From my understanding, all USA networked devices are passed through Amazon AWS servers.

answered by Nelly's Security on Aug 20, 2019

Is there a monthly fee to use this unit?

asked by Linda on Mar 6, 2020

There is no monthly fee to use the NSC-DB2.

answered by Nelly's Security on Mar 9, 2020

How do I confirm if I have enough minimum voltage needed to see if I will need a transformer or not. I do have a multimeter, just need steps on how to use. If I need transformer, please share the link also.
Thanks

asked by Muhammad on Dec 11, 2019

Hello,

You will need to measure the voltage at the Installation location of the DB2 itself.
It needs to be 8-24VAC.

Here's the transformer we recommend - https://www.amazon.com/gp/product/B019BW9VZ2/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1&tag=ipctk-20

answered by Nelly's Security on Dec 12, 2019

I'm looking for a doorbell camera with audio that connects via Ethernet cabling. Thanks.

asked by David MyLast on May 4, 2020

Hello,

The NSC-DB2 does not have a RJ45 connection and we do not carry one that does at this time.

answered by Nelly's Security on May 4, 2020

Hi-

Hi-

In the set up instructions, you suggest using the Guarding Vision app. In the video tutorial you suggest using the EZVIZ app.

I suppose each may have specific advantages over the other. Briefly, could you please summarize the pros and cons of each and your overall recommendation as to which to use?

Thank you!

asked by Tim Weber on Jan 26, 2020

Hello,

So the Guarding Vision app and the EZVIZ app are both very similar. However we primary recommend the Guarding Vision app as it seems to be the most universal app with the best options for controlling settings. As well as performance on both Android and iOS devices which is why we updated most of our guides to include it. Please see our guides located here - https://support.nellyssecurity.com/hc/en-us/categories/360002599194-NSC-DB2 for more specific instructions regarding the setup of your DB2.

answered by Nelly's Security on Jan 27, 2020

Hey, is there any plan on creating an alexa skill? with the ability to announce a doorbell press, auto start live video on video echo devices on doorbell press and the ability to request viewing the doorbell from echo devices. please please please

asked by Jason Silva on Jun 28, 2020

Hey there!

As of right now, there is no official support with smart assistants unfortunately.

answered by Nelly's Security on Jun 29, 2020

How do I connect this camera to a 16 channel Hikvision NVR?

asked by David on Aug 21, 2019

Hey David,

Once you have the DB2 added to your local network. It will have an IP address. You can find that using the SADP Tool or Batch Config Tool.
You will use that IP address and manually add it to the NVR that is connected to the same network.

The username will be "admin" and the password is typically the 6 letter verification code that is unique to your doorbell.

answered by Nelly's Security on Aug 21, 2019

Can it text alert multiple people.

asked by Frank Hines on Sep 1, 2019

Hello,

Yes it can! If everyone is signed into the main Cloud account on the App, you will get the full notification features across the multiple devices.

answered by Nelly's Security on Sep 3, 2019

Interested in branding - cost and MOQ

asked by Ezra castro on Sep 17, 2019

Hello,

This DB2 cannot be branded. If you are not a dealer with us, i would recommend filling out the app here - https://www.nellyssecurity.com/dealers

Retail cost is $139.99
There is no Minimum Order Quantity.

answered by Nelly's Security on Sep 17, 2019

Can you please provide the dimensions of this product with the cover? If it is in the Specs and I overlooked it, I apologize.

Thanks

asked by Ray Dilworth on Sep 20, 2019

Hello,

According to the spec sheet, it is 5.12in x 1.82in x 0.85in
Link to spec sheet - https://www.nellyssecurity.com/pub/media/products/specsheets/nsc-db2.pdf

answered by Nelly's Security on Sep 23, 2019

Can this be shipped to Canada postal code N9J3B9? And how much would shipping be?

asked by Shawn on Oct 19, 2020

Hey Shawn,

Yes, we ship to Canada. To find out the shipping cost add the doorbell to cart then go through checkout with the address you would like it shipped to and it will show you pricing for each shipping method available.

answered by Nelly's Security on Oct 19, 2020

1. What event or events initiate video recording? Motion, doorbell push, etc? How long the the recording continue and what dictates that it stop?
2. What is the audio delay time when duplex communication is in progress? Can you practically carry on a conversation with someone at the door?

asked by Richard on Feb 21, 2020

1. If you have the alarm notification setting enabled this activates the PIR and motion detection for the DB2. We hope a future firmware update will solve this issue. It currently saves a small clip of video that stops about 5 seconds after motion has stopped. Pushing the DB2's button also saves a picture of who pushed the button.
2.The audio delay time will depend on various things primarily your network speed and how strong the internet connection is to your phone. You can carry on a conversation with someone who has pushed the button of the DB2. As long as the DB2 and your phone have a strong connection to the internet the lag is minimal.

answered by Nelly's Security on Feb 21, 2020

Does this doorbell only record to NVR after motion detection? Or must it continuously record? Currently I have a Dahua NVR that works well with EyeSurv cameras set to record via motion only.

asked by G Cowardin on Oct 8, 2019

Hello,

The DB2 will only record continuous when it is added on an NVR.
Since you have a Dahua, you will have to add the DB2 using the ONVIF protocol.

answered by Nelly's Security on Oct 8, 2019

How do I connect this to my NVR? Default user/pass?

asked by Peter on Oct 13, 2019

Hello,

Here's the default login credentials for the DB2:

username - admin
password - Verification code

*The verification code is on both the usermanual of the DB2 and on the backside of the DB2 itself.
Password example - ABCDEF

answered by Nelly's Security on Oct 14, 2019

Can you connect magnetic door lock to this ?

asked by Dan on Oct 16, 2019

Unfortunately you cannot. The doorbell does Not have any kind of relays.

answered by Nelly's Security on Oct 17, 2019

Does the door bell work with any smart locks?

asked by Ron Troyer on Dec 11, 2019

Hello,

It will not unfortunately. There are no terminals or integration for the DB2 for smart locks.

answered by Nelly's Security on Dec 11, 2019

I have three entrances to my house, so I need three door cameras. However in the pass I tried a similar door camera and it worked great. But when added a second the cameras didnt work as well. And I found was it was related to the door power supply was unable to handle two door camera. I'm sure your works great however will i be able to use three and if not what's solution to be able ensure I dont have the same problem before them.

Thank you

asked by John peters on Dec 19, 2019

Hello,

We do like recommending to have each DB2 on its own separate circuit.
Powering all 3 on the same circuit may be difficult.

The required voltage for the DB2 is 8-24VAC.

answered by Nelly's Security on Dec 20, 2019

Hi,
This is Jumah from Saudi Arabia.
I,m interested to buy the NSC-DB2 Video Doorbell, but before I place an order I want to know if this product can be shipped to Saudi Arabia.

Thanks and Beast Regards
Jumah

asked by Jumah K. Al Basri on Jan 7, 2020

Hello,

We do ship to Saudi Arabia!

answered by Nelly's Security on Jan 7, 2020

Is this a real on if camera?
Can we connect it to any NVR

asked by Eberto Garcia on May 28, 2020

Hello,

The DB2 supports ONVIF profile S. It can be added to other 3rd party NVRs that supports that as well.

answered by Nelly's Security on May 28, 2020

Hi,

Trying to set up my newly deliverd NSC-DB2.
I noticed that the device gets really hot at the back (top-side, so behind the camera), you can't even touch it for more than a few seconds without getting burned. Is this normal operating temperature? I don't have a chime, but I still connected a 24VAC adapter because I thought it might boost the WiFi a bit since the doorbell will be mounted on a gate in the backyard.
Is this correct thinking? Could it be the reason for this much heat?
Thanks.

asked by Frank on Jun 6, 2020

Hello,

The Db2 does get warm, that is normal.

a 24VAC adapter will work fine the the DB2 alone and no chime.
You may need some sort of wifi booster out by the DB2 if the wifi signal it weak. The Db2 will not act as a wifi booster itself.

answered by Nelly's Security on Jun 8, 2020

I'm putting a video together so I can promote this camera to my customers. I am wondering (roughly) how much video time a 16GB card will hold vs. 128GB card. Looking online I haven't found a chart for 3 megapixel video and of course it varies with frame rate and compression. Any numbers you can provide?

asked by David Wolters on Jan 22, 2020

Hello,

Typically the 16gb card can get you roughly 2-3 days of storage since its motion-based.
And depending on how busy the area around the camera is, with a 128gb card, you should get roughly a month.

answered by Nelly's Security on Jan 22, 2020

Once the doorbell button is pressed how fast does the video notification take to view on an iphone, out of the two apps recommended witch one offers the faster video display? Also will any of the apps work on a apple tv 4k so when someone rings the doorbell it will display the image on the tv?

asked by Alessandro Minchella on Jun 25, 2020

Hi Alessandro,

The speed is dependent on the cellular reception that the phone currently has, it's usually instant as long as you are connected to wifi or have very good reception. The different apps don't impact the speed of the notifications. We haven't tested the doorbell with Apple TV, however, if apple TV has the same apps as the phone then you should be able to download it on there as well as the phone for viewing.

answered by Nelly's Security on Jun 25, 2020

Where can I view the EZVE APP? I would like to read the reviews, preferably from an independent source

asked by Robert on Jun 26, 2020

Hey there!

The app is called EZVIZ, you can find it in your respective app store.
The current app that we recommend is called Guarding Vision though!

answered by Nelly's Security on Jun 26, 2020

Is it suitable in Europe ?

asked by Martijn Bakker on Jan 31, 2020

Hello,

We have had customers use this over in Europe.
You'll need to make sure you have the correct power requirements in the circuit though (8-24VAC).

answered by Nelly's Security on Jan 31, 2020

Do you ship to the UK and will it work with my reolink RLN8-410 NVR thanks David Windsor

asked by David on Oct 4, 2020

Hello,

Yes, we do ship to the UK.
And we have seen the Db2 experience trouble with Reolink NVRs via ONVIF. I would verify that your NVR supports ONVIF profile S.

answered by Nelly's Security on Oct 5, 2020

When using this doorbell with mechanical chimes, do you have to add a "booster" to the chime itself or should it just work well as long as your transformer voltage is adequate? If you need a booster, are additional ones available to use with multiple chimes?

asked by Michael Matheson on Aug 20, 2019

Great Question. The doorbell requires a booster, atleast thats what the instructions encourage. The good news is that the package includes one. Im not sure I would recommend wiring this with multiple chimes. Everytime we have had someone attempt to do that, they always had major problems.

answered by Nelly's Security on Aug 20, 2019

Hello, the latest version of EZVIZ app no longer works with NSC-DB2, the error message when bringing up the Camera is "Failed to recognize the device. Please restart the App or update the version". I have not tried deleting and reinstalling the device.

Looks like the EZVIZ app did brake compatibility. The Guarding Vision app works.

Do you have any more info on the EZVIZ app? Its more user friendly than other apps.

Thanks,
Dave

asked by Dave on Jun 29, 2020

Hey there!

Unfortunately it looks like EZVIZ is dropping support with our DB2. The Guarding Vision app is the recommended app from here on forward according to the manufacturer.

answered by Nelly's Security on Jun 29, 2020

will this doorbell cam work on thecr series NVR's

asked by Mike Molnar on Jun 29, 2020

Hello,

It sure will if you use the ONVIF protocol!

answered by Nelly's Security on Jun 30, 2020

If I plan on connecting this to a NVR, does it still require an SD card for local storage, or can the SD card be removed after initial setup?

asked by Scott on Aug 22, 2019

The SD card is not needed after adding to an NVR.

However, if you like redundancy or if the NVR powers off, but the DB2 is still functioning. A SD card would be a nice option to have to continue recording just in case!

answered by Nelly's Security on Aug 22, 2019

Hi,

I have four Hikvision bullet cams and using IVMS 4200 software. Can I add this doorbell camera to the IVMS 4200 (pc) and also use the EZVIZ app? Would I be better off to just migrate everything over to EZVIZ? I'm not currently recording any streams and don't have an NVR installed.

Thanks!

asked by Tim W on Sep 3, 2019

Hey Tim,

You can add it to ivms-4200 and still use the EZviz app to view it on your phone. The ivms-4200 software and EZVIZ mobile app are completely separate so migrating everything to EZVIZ would only take away your PC viewing ability. Adding all devices to both the mobile app and PC software should work fine.

answered by Nelly's Security on Sep 4, 2019

Regarding the NSC-DB2
1) do you ship to Canada
2) will it be be visible within a Blue Iris server ?

asked by Dan Mauro on Oct 10, 2020

Hello,

1. We sure do!
2. Yes, the Db2 can be added to Blue Iris via ONVIF.

answered by Nelly's Security on Oct 12, 2020

Cann this doorbell be controlled by Alexa? How about Smart Phone?

asked by peter nebe on Feb 7, 2020

Hello,

We have not been able to test with Alexa unfortunately.
However, you can experience the full features of the DB2 through the Guarding Vision app on your smart phone!

answered by Nelly's Security on Feb 7, 2020

Hi there- I saw a video for this product on YouTube and wanted to know if it comes as a battery operated version for renters who can’t hardwire in the device? Thanks

asked by Jason Martinez on Oct 13, 2020

Hello,

Unfortunately we do not carry a battery operated version of this doorbell currently.

answered by Nelly's Security on Oct 13, 2020

I connected the unit and its working fine with the EZVIZ app. What options do I have to see control the unit from a Mac?

asked by Dave on Sep 21, 2019

Hello,

You have variety of options to access this product from a mac. We recommend that you use the Guarding Vision, Web Plugin or the IPC Web Plugin. If you go to the bottom of our product listing page you will see where we have linked These for your convenience under the downloads tab.

If you have any more questions feel free to reach out, thanks.

answered by Nelly's Security on Sep 23, 2019

I can connect 2 video bell?
One front door and the other back door?

asked by Ugo damiani on Feb 14, 2020

Hello Ugo,

You can connect two doorbells I would just recommend using a separate transformer rated at 16-24 volts/30 VAC for each unit.

answered by Nelly's Security on Feb 17, 2020

What is the right transformer for this doorbell?

The spec says 8-24VAC, but the doorbell shuts down after an hour with my 10VAC transformer. I'm guessing 24v/30VA is the right amount of power for this doorbel and will try it tomorrow.

asked by Dave on Sep 21, 2019

Hello,

A 10VAC is probably gonna be a little to low for that particular model we recommend 16V minimum but a 24V/30VA will ensure that there is ample power to the device.

If you have any more questions please feel free to reach out, thanks.

answered by Nelly's Security on Sep 23, 2019

Does this work with 3rd gen Echo "Alexa"

asked by mike weltyk on Feb 15, 2020

You would need to disable stream encryption in the app. Once you do this it should work fine. You can get to this setting in the Guarding Vision app by clicking on your entry for the DB2. Then once you have the live view full screen click on the three dots in the upper right hand corner of the screen. Then clicking on the settings button if you scroll to the bottom of the screen you will see the Image and Video Encryption section.

answered by Nelly's Security on Feb 17, 2020

You answered a question on Aug 23, 1019 in this section: "Yes the DB2 is ONVIF compliant with a firmware upgrade!"
Where can I get the firmware upgrade and how can I install it?

asked by Martin on Sep 22, 2019

Hello,

We would provide you with it along with the tool needed to upgrade the firmware. The software is available for both Mac and Windows PC's.

If you have any other questions feel free to reach out, thanks.

answered by Nelly's Security on Sep 23, 2019

Is the doorbell compatable with the Annke 3MP H.265+ DVR

asked by Michael Chesshir on Sep 23, 2019

Hello,

If your DVR has the capability of adding an ONVIF IP camera, then yes it is!

answered by Nelly's Security on Sep 23, 2019

You answered the question "I connected the unit and its working fine with the EZVIZ app. What options do I have to see control the unit from a Mac?" - however none of the Apple downloads under this unit's downloads page are working. I get 404s.

asked by Dave on Sep 23, 2019

Hello,

You should be able to view the DB2 using the "Guarding Vision" software link on the downloads tab.
If that is not working, i will email you a version of ivms for mac.

If you do have any other issues, i would suggest contacting the Support Team rather than the Q&A section.
customerservice@nellyssecurity.com

answered by Nelly's Security on Sep 24, 2019

Is there a way to configure and use the camera without 3rd party spyware? I do not want my camera to connect to the internet.

asked by Ian Reinhart Geiser on Jul 10, 2020

Hello,

You can configure the Db2 with a local IP address using this guide -> https://support.nellyssecurity.com/hc/en-us/articles/360043787034-How-to-setup-the-NSC-DB2-using-a-PC-Windows-

However, if you want all of the features (2way audio, notifications, etc), you will need it connected to the cloud.

answered by Nelly's Security on Jul 13, 2020

Can I set it to use the mechanical chime type without using the Guarding Vision app? I've already hooked the power kit up to my Heath Zenith WD1 base but the DB2 is only playing the ringtone on the outside doorbell itself when the button is pushed. (I don't want to use the app because it seems to require giving my phone and email and streaming my video to the cloud. I used the Batch Config Tool to successfully setup the camera and stream it to Synology Surveillance Station.)

asked by Jeff on Jul 13, 2020

Hello,

You do have to set t up through the Guarding Vision app in order to select the proper chime type.
Then i believe you can delete it afterwards from the app and delete your account you create.

answered by Nelly's Security on Jul 13, 2020

The night vision feature on this, is it color or black and white ?
Thank you

asked by Mike on Oct 6, 2019

It is black and white

answered by Nelly's Security on Oct 7, 2019

I purchased model # HNDB13-W/16G. What HamptonBay door chimes are compatible with the doorbell pusher?

asked by Donald Monroe on Feb 24, 2020

Hello,

According to the compatibility list, these are the only Hampton Bay chimes compatible:

Hampton Bay (Home Depot) HB-7612-02 (1001 407 776), HB-7611-02

answered by Nelly's Security on Feb 24, 2020

Does it work with Avertx NVR via ONVIF ? I saw some customers were complained about but I am not sure if there was a workable solution being found.

Thank you,
Eugene

asked by Eugene Shustin on Feb 25, 2020

Hello,

Unfortunately we do not have Avertx NVRs here to test with.
However, with the latest firmware on the DB2, it allows the support of ONVIF Profile S.

I would certainly reach out to Avertx to see if your NVR supports that specific profile version just to be safe!

answered by Nelly's Security on Feb 25, 2020

Is this compatible with Google Assistant or Chromecast device? I would like to be able to go "Hey Google, show me the doorbell camera."

asked by xaudiblex on Oct 13, 2019

We have not tested the camera with either of those devices sadly. I do know the EZVIZ app has IFTTT support.
You may be able to integrate it with that!

Also, the DB2 does have an RTSP stream you can link it with.

answered by Nelly's Security on Oct 14, 2019

I have this doorbell installed and my issue is with the picture being extremely washed out during the day. I have a covered porch which I thought would prevent this but no help.
What can be done. I was reading that WDR cameras help with this. There wouldn't happen to be a WDR setting is there?

asked by Fred Jenkins on Jul 18, 2020

Hey there!

We do have a guide on WDR on the Db2 here -> https://support.nellyssecurity.com/hc/en-us/articles/360046626933-How-To-Enable-WDR-For-the-DB2

Let us know if that helps!

answered by Nelly's Security on Jul 20, 2020

From the app can you retrieve video that is stored on the SD card.

asked by Wayne on Oct 15, 2019

Hello,

Yes you can! In the App under "my devices" at the top left corner, theres an icon that brings you to the playback section.

From there you can select the day&time and hit play!

answered by Nelly's Security on Oct 15, 2019

Can I buy the NSC-DB2 doorbell at a local store in Fargo North Dakota or can one be shipped to me in Canada. Thank you.

asked by Edward on Feb 28, 2020

Hello, I am not aware of any store's in Fargo North Dakota that sell our DB2. We do ship to Canada you will just have to pay the shipping and any import fee's that there may be.

answered by Nelly's Security on Feb 28, 2020

Is there any way to hook up a battery pack to this? My home does not presently have an existing wired doorbell and I'd like to not have to run wiring do to the configuration of my home. What voltage/amperage does this need to operate, I could make my own battery box and regulate voltage to run it, but I would just need those specs.

asked by Richard Li on Oct 21, 2020

Hello,

The Db2 only supports 16-24VAC. If you can create some sort of inverter to convert the DC power to the proper AC voltage for the DB2.

answered by Nelly's Security on Oct 21, 2020

When I attempt to Initialize my 256GB Lexar High-Performance 633x SD card in my NSC-DB2 using Guarding Vision... it begins and then abruptly stops without any error message... leaving me with Storage 1 "Not Initizlied"

asked by Chris on Jul 20, 2020

Hello,

The NSC-DB2 only supports microSD cards up to 128gb. Using a 256GB may cause the trouble you are experiencing.

answered by Nelly's Security on Jul 20, 2020

Is the NSC-DB2 work with any app for the ALEXA SHOW 8, please confirm.

asked by Issac Martinez on Mar 2, 2020

Hello,

We do not have an Alexa Show 8 here to test on unfortunately. But the DB2 does have an RTSP stream that you can pull up if theres an app that can support RTSP streams!

answered by Nelly's Security on Mar 2, 2020

I use an apple mac and I've downloaded the tools as suggested by this Q&A section; I also use synology surveillance station so getting the ONVIF working will be very important to me. Now that is out of the way I have a couple questions about the software and the setup of ONVIF using the BatchConfigTool (BCT) and the Guarding Vision app.

When I first set my DB2 up I could see it in the BCT app and when I tried to configure the doorbell for ONVIF it failed every time. I upgraded the firmware as suggested and still it failed to configure ONVIF. I rebooted my WAN and the BCT app no longer saw the device on my network. It took some digging and I eventually found it when I connected to my router to check the connected devices. I ended up downloading the Guarding Vision app so I can add a static IP so that when my router reboots I wont loose my doorbell camera.

Q1, Why does the BCT app not see my doorbell? I have to manually add it to the guarding vision app in order to see it and manipulate the settings?
Q2, Can I mute the ringtone when the doorbell is pressed? I don't really want anyone hearing that ringtone when someone pushed the doorbell button.
Q3, I've installed all the mac tools suggested on this page including the browser but when I click on the browser config icon in the guarding vision app it opens my browser but opens a blank screen. Is there something that I need to do in order to make this work so that i can configure the device settings that way?

asked by Ernest Pena on Oct 28, 2019

Hi Ernest,

1. You don't need to enable ONVIF using the BCT, it's already enabled. You just need to add it to your synology. Not sure why it was showing up initially in BCT but isn't after a router reboot, you may try resetting the doorbell using the button and then reconfiguring it to your wifi.

2. Not at this time

3. No, the DB2 does not have a web interface so any configuration needs to be done using either Guarding Vision or BCT. If you have Guarding Vision working BCT isn't needed.

answered by Nelly's Security on Oct 28, 2019

Sorry to be another person asking about Synology but I'm not seeing an answer to a specific question.
You've said the camera works with Synology following a firmware update.
In what capacity does it work?
Can I solely use the Surveillance Station to interact with the camera or am I using a mix of two apps?
Does the two-way audio work through Surveillance Station? (Relates to above question)
The link to your instructions for setting the camera up with a Synology don't provide those details.
Thanks so much for your time.

asked by Jason Brynarsky on Jul 21, 2020

Hey there!

Here recently, the DB2's are coming with the newer firmware that supports ONVIF. Which can allow SSS integration.

If you want the 2way audio, PIR motion alerts, and Push button alerts, you will need to use the Guarding Vision app.

SSS integrations only guarantees a Live View and 24/7 recording.

answered by Nelly's Security on Jul 21, 2020

I can see that the NSC-DB2 comes with a "power kit". What does the power kit do exactly and if I already have a tri-volt transformer (8V/16V/24V AC 20-30 VA) currently hooked up to my existing mechanical door chime will I still need to install this power kit?

asked by LM on Oct 30, 2019

Hi, yes you will still need the power kit if you plan to use the doorbell with a chime. The power kit helps if the voltage isn't high enough for the devices such as with older transformers.

answered by Nelly's Security on Oct 30, 2019

Is this the same as/ a re-branded RCA Video Doorbell HSDB2A?

asked by Nick on Nov 4, 2019

It appears to be made by the same manufacturer but likely comes with a different firmware than ours. Our firmware is specifcially made for onvif compliance.

answered by Nelly's Security on Nov 4, 2019

If I connect this to an NVR via ONVIF, can I still use "the app" to answer the door and have a two way conversation with someone at the door?

asked by TheKyle on Mar 10, 2020

Hey Kyle,

Yes, full functionality through the app is possible whether or not its connected to other devices.

answered by Nelly's Security on Mar 10, 2020

What is the largest SD card that can be used in this unit?

asked by Greg Simnacher on Nov 21, 2019

Hello,

You can put up to a 128gb MicroSd Card in it!

answered by Nelly's Security on Nov 22, 2019

Hey guys... love this device.

Question/problem...

I currently have a reolink NVR and a few cameras... all is working well. However, I am NOT able to add the doorbell camera to my system.

It did pop up briefly, showed video, and i was able to access settings via my NVR, but overnight, it has dropped off the system. Seems no matter what I do, I can no longer get it to display via the nvr.

Works fine on its own with EZVIZ or other hickavision software.

Any suggestions to get it added back into my reolink nvr?

Thanx in advance.

Dave

asked by David on Nov 22, 2019

Hello Dave,

What settings did you use to link the NSC-DB2 to your reolink NVR? I would add it via the onvif protocol with port 80 the password will be the verification code to the NSC-DB2. If you are still experiencing issues I would download the batch config tool and latest version of firmware from the product listing. Then upgrade it and re-add the device to the NVR.

answered by Nelly's Security on Nov 22, 2019

I love the product and it works great. I'm using it on a Mac with SecuritySpy in addition to the iOS Guarding Vision app. In the camera's video feed, the format of the overlay date and time are "MM-DD-YYYY HH-MM-SS (S)". I have two questions: (1) Can I change the date format to "YYYY-MM-DD HH-MM-SS"? (2) What is the meaning of the "(S)" following the date and time? Thanks!

asked by Andy on Mar 18, 2020

Hey Andy,

Glad to hear you like the Doorbell. You can definitely change the date format to YYYY-MM-DD using the batch config tool. The setting is located under Image->Video Display in the doorbell configuration.

The (S) means that the time and date are synced with a time server. If you turn off the time server the (S) goes away.

answered by Nelly's Security on Mar 18, 2020

Does the NSC-DB2 (or the DB1) require an internet connection? Does the lack of an internet connection effect functionality of wifi functions? For example NVR storage, application alerts, etc?

asked by Blaine on Nov 29, 2019

It does require internet connection for full fucntionality

answered by Nelly's Security on Dec 2, 2019

I have two doors on the front of my house. Will I be able to install two of these doorbells? I know 16v transformer is minimum for installing one and that is what I have now. Would I most likely have to install a 24v transformer for two?

asked by Nathan on Nov 29, 2019

You will actually need to install 2 different transformers. We have had issues with folks running 2 doorbells off of one transformer.

answered by Nelly's Security on Dec 2, 2019

Will the doorbell camera work fine on R series NRVs?

asked by Jacques Spillmann on Mar 22, 2020

Hello,

Yes it will! WE have a guide on that here -> https://support.nellyssecurity.com/hc/en-us/articles/360038377294-How-to-Add-Your-NSC-DB2-Video-Doorbell-to-an-R-Series-NVR

answered by Nelly's Security on Mar 23, 2020

Hi,

I saw the unbox/install video and I really like your video doorbell. I have a question regarding the installation of the unit near the door. Our front door does not face the street so our bell is not installed on a part of the wall that faces out. Do you offer a mount that would allow the doorbell to be mounted with a 90° so it does face outward from our house?

If not, do you have any suggestions?

Thanks.

asked by Joe Vecciarelli on Mar 28, 2020

Hello,

Unfortunately there is not a 90degree mount for the DB2. We've seen plenty of customers use the slight horizontal wedge with it and have had great success.

answered by Nelly's Security on Mar 30, 2020

Can you retrieve recently deleted notifications/files?

asked by Tom on Apr 4, 2020

Hello,

If you delete the notifications, you can go back through the playback still to see the old footage, but if you format the SD card, all stored footage will not be retrievable.

answered by Nelly's Security on Apr 6, 2020

This camera would be perfect, but my metal door frame (only option for mounting this) is 1.75" wide. Is there a place I can look at the components to see if I can make my own slightly smaller case out of milled aluminum? Thanks

asked by Robert on Dec 4, 2019

Hello,

Unfortunately we do not have a picture of the internals of the DB2. However, from experience, the internals of the DB2 take up most of the same size as the enclosure.
Also, taking apart the DB2 will void the warranty too if something were to happen.

answered by Nelly's Security on Dec 4, 2019

Does the app have a way to silence the door bell during baby naps, evening, etc?
I would like to use my existing "dumb" doorbell.

asked by Ash Patel on Apr 4, 2020

Hello,

Unfortunately there isnt an option for this.
The doorbell will ring the chime anytime the button is pressed.

answered by Nelly's Security on Apr 6, 2020

Is there a feature to interconnect with neighbors Ring security camera?

asked by joe P on Jul 28, 2020

Hello,

You can share the DB2 to other accounts on the Guarding Vision app if you wish!

answered by Nelly's Security on Jul 29, 2020

I have other IP cameras that are connected to my NVR on a separate network via Ethernet cables. The NVR has another port for connecting to my wireless router which is on a different network than the one used to connect the IP cameras.

1) How would I connect the NSC-DB2 to my NVR?

2) Does the NSC-DB2 support multiple video stream on different networks? One stream for NVR recording, another for remote viewing via the gateway?

3) Can the 2 way interactive communication be configured for a different network as the stream used for NVR recording?

asked by Ken on Apr 9, 2020

Hey Ken,

1. You add it like any other IP camera that's not being connected directly to the back. Most NVRs you simply go to Add camera and then input the IP address, protocol, port, username and password.

2. Yes you can record on the NVR and view remotely using the phone app.

3. I'm not sure what you mean, feel free to shoot us an email at customerservice@nellyssecurity.com with more details on this question.

answered by Nelly's Security on Apr 10, 2020

I am looking for a video door bell for my parents. They live a long way off. I need to be able to show up install/setup door bell and have it work successfully. Mom has an I phone and a I Pad and would like to be able to answer on either device. I like that the device has internal and not on going cloud storage. So what apps are needed to make this set up possible on I phone and I pad? It would just be the two devices. My understanding it connects to the Wi Fi router and then connect to the Wi Fi connected device like I pad. The I phone not so sure?

asked by Jeff on Dec 5, 2019

Hello,

The app needed for the DB2 will be called Hik-Connect for both mobile phones and the iPad.
We have an awesome guide here on the setup - https://support.nellyssecurity.com/hc/en-us/articles/360038358514

You will basically sign into the same Cloud account across the different devices!

Youre correct. The DB2 connects to wifi, then it talks to the cloud servers, and thats where the phone and tablets view the DB2 from.

answered by Nelly's Security on Dec 9, 2019

Does the unit record over the older clips when the micro sd card gets full, or would I have to format it every now an then?

asked by FTELL on Dec 9, 2019

it does recorder over the older clips.

answered by Nelly's Security on Dec 9, 2019

Can you change the view of the camera, from a fisheye view to other views?

asked by Tou on Apr 17, 2020

Hello,

You cannot. The DB2 has a fisheye lens and it cannot be changed.

answered by Nelly's Security on Apr 20, 2020

Do the installation holes that came with the Nelly video doorbell are compatible with the screw holes in the junction box in the concrete wall and which are used to hold the Video doorbell against the wall? I am talking about the junction box in which the old ring bell was installed.

asked by Esteban on Dec 16, 2019

Hello,

I would assume that they arent since these are completely different manufactured doorbells.
But if you'd like to email us the specs to the Ring bell, we can compare here.

Email us here - customerservice@nellyssecurity.com

answered by Nelly's Security on Dec 16, 2019

Hello,

How do I configure and access the substream on the NSC-DB1? I'd like both streams to be captured by Blue Iris.

Thanks,

asked by Todd on Aug 7, 2020

Hello,

You can view the substream by using the RTSP URL:

rtsp://admin:password@IPADDRESS:554/Streaming/channels/102

And you can configure the Substream by accessing it via Batch Config Tool.

answered by Nelly's Security on Aug 10, 2020

Hello,

How many users are able to log-in to the doorbell system or get notified at one time or another time?

Example most homes have 2 phones at the very least, would the doorbell app support both phones using the app with the same QR code is scanned?

asked by Darren on Apr 22, 2020

The limit on the Guarding Vision app is high enough that most people would not reach it. We typically have 5 people logged into the same account everyday and do not experience any issues. The easiest method if you are sharing the device with your spouse is to log into the same account using the same username and password. However you can also share the device with other people if they have their own Guarding Vision account. This is done in the app either through their phone number or email address.

answered by Nelly's Security on Apr 22, 2020

Hello, are the doorbells available in the UK or could you tell me how much shipping would be to the UK.

thank you for your time.

Simon.

asked by Simon Malone on Dec 22, 2019

Hello,

We can ship the DB2 to the UK!
If you put your address in the shopping cart, you should get a shipping estimate.

answered by Nelly's Security on Dec 23, 2019

Can you recommend a wifi chime / speaker that works with this system for a setting where a door chime does not currently exists? I want to use theDB2 system and also install a new compatible digital chime. Is there a plugin speaker / system (similar to the Ring speaker) that can connect via wifi (or in some other wireless fashion) and works / syncs with the DB2? Or is the only way to connect a hard wired chime? Thanks, -S.

asked by S Becker on Apr 25, 2020

Hello,

You can find all of the compatible chimes here -> https://www.screencast.com/t/AL2wETakd

However, none are wifi capable as the DB2 does not support wifi chimes.

answered by Nelly's Security on Apr 27, 2020

What’s the wide size in inches?

asked by Esteban on Dec 24, 2019

Hello,

It is 1.81 inches wide.

answered by Nelly's Security on Dec 26, 2019

I have a 24V transformer powering my doorbell. Can I use a 8V mechanical chime?

asked by Henk on Apr 28, 2020

Hello,

I wouldnt recommend it. Theres a high possibility of over-volting your chime.
Id recommend getting a chime that supports 24V.

answered by Nelly's Security on Apr 28, 2020

All the recommended chimes are rated 16VAC, but the transformer is 24VAC. Everything I am reading says that you should not use a 16VAC chime. Am I missing something here?
Mechanical Chime
Manufacturer Model
Heath Zenith 96/M-B (WD-1 BASE) (SL-2796), 95B-B
Craftmade C102X2L
Edwards C212W-2L
Honeywell RCW100N
NuTone BK115LWH-1, BK125LWH-1, LA11WH
Tieber CTPW-RG

Digital Chime
Manufacturer Model
Hampton Bay (Home Depot) HB-7612-02 (1001 407 776), HB-7611-02
Honeywell RCW3501N, RCW3506N1009/N
NuTone LA600WH, LA174WH
Utilitech UT-7575-02 (#0568974)

asked by Jeff on May 4, 2020

Hello,

You can certainly use a 16V 30VA transformer with the list of compatible chimes!

answered by Nelly's Security on May 5, 2020

Does this truly have an “Enable Onvif” Protocol check box option to connect to allin1 Hybred DVRs

asked by Mike on May 5, 2020

Hello,

The DB2 supports ONVIF profile S and will certainly connect to our tribrid DVRs, or other hybrids that support ONVIF profile S.

answered by Nelly's Security on May 5, 2020

How do I change the IP Address to a static IP in a completely different network (not a 192.168.x.x)? Thanx.

asked by Len on May 7, 2020

Hello,

Firstly, you'll need to have the DB2 connected to a wifi network that has the subnet that you are wanting.
Or you can log into the router that the DB2 is connected to and lock its MAC address to a specific IP address that youd like.

answered by Nelly's Security on May 8, 2020

Hello,

Is there a UK supplier for your NSC DB2 product or what is the best way for me to purchase this unit? I have a Synology nas so assume I can record onto this - is it via WiFi of ethernet?
Many thanks for your assistance.
Ta,
Chris

asked by Chris on Aug 22, 2020

Unfortunately we do Not have a supplier in UK. Best way to purchase the product is from our website. Yes you can record to Synology, The camera is WIFI

answered by Nelly's Security on Aug 24, 2020

Do u have a list of compatible doorbell shimes?

asked by Nick on Jan 1, 2020

Hello,

Yes, here's that list -

Mechanical Chime
Manufacturer Model
Heath Zenith 96/M-B (WD-1 BASE) (SL-2796), 95B-B
Craftmade C102X2L
Edwards C212W-2L
Honeywell RCW100N
NuTone BK115LWH-1, BK125LWH-1, LA11WH
Tieber CTPW-RG

Digital Chime
Manufacturer Model
Hampton Bay (Home Depot) HB-7612-02 (1001 407 776), HB-7611-02
Honeywell RCW3501N, RCW3506N1009/N
NuTone LA600WH, LA174WH
Utilitech UT-7575-02 (#0568974)

answered by Nelly's Security on Jan 2, 2020

I have a Reolink RLN8-410-E NVR. Is this doorbell compatible to be able to record to this NVR?

asked by Dave on May 14, 2020

Hello,

We've seen Reolink NVR's have trouble working with the DB2.
But every case is different! You are more than welcome to give it a shot. We have a hassle free 60-day return policy if it doesnt work for you.

answered by Nelly's Security on May 14, 2020

How does this compare to the Hikvision DS-HD1? Specs look the same to me.

asked by Ned Everitt on Jan 2, 2020

Hello,

The styles are different from what i can tell.
Our DB2 is more of an equivalent to the EZVIZ DB1

answered by Nelly's Security on Jan 3, 2020

Does this work with Samsung Android phones?

asked by John Taylor on Jan 3, 2020

Hello,

Yes it does. You will use the app called "Guarding VIsion" from the Google Play Store.

answered by Nelly's Security on Jan 6, 2020

Can the DB-2 be streamed and recorded to a laptop?

asked by Karen on Jan 4, 2020

Hello,

You can view the Db2 using the IVMS-4200 software.
If you'd like to record to the laptop however, you will need a 3rd party software such as Blue Iris to do so.

The DB2 does support up to a 128gb MicroSD card as well!

answered by Nelly's Security on Jan 6, 2020

Do you offer instalation?

asked by Ron on Jan 5, 2020

Hello,

We do not unfortunately.
If you'd like to reach out to our support team, we can see if we sell to an installer in your area though!
customerservice@nellyssecurity.com

answered by Nelly's Security on Jan 6, 2020

What is the physical dimensions specifically the width of the door bell unit?

asked by Alex Martino on Jan 5, 2020

Hello,

The DB2 is 1.81inches wide, 5.12inches tall and 0.83inches deep.

answered by Nelly's Security on Jan 6, 2020

Which compression method you use. H.265, H.264
Which version of ONVIF is installed in the camera?
Can IR be disabled (door area is well lit) ?
Can it record color at night?

asked by Michal on May 23, 2020

Hello,

-H.264 for the DB2
-Profile S
-It sure can, from within the app.
-If you disable IR, itll stay in color mode. But it does not have a low light lens like our NiteColor Cams.

answered by Nelly's Security on May 25, 2020

Your company says that you can use this doorbell camera with a nvr but i have a dvr. Does it work with lorex's DVR system ?

asked by Jon on Jan 6, 2020

Hello,

As long as your DVR supports ONVIF IP camera's, then you can certainly add the DB2 to it!

answered by Nelly's Security on Jan 6, 2020

Can this also be used with Google Home hub

asked by Grant Duffield on Jan 6, 2020

Hello,

We have not been able to test the DB2 with the Google Home Hub.

The DB2 does support a RTSP stream and the EZVIZ app has IFTTT support too. So you may be able to get some kind of integration going!

answered by Nelly's Security on Jan 6, 2020

Hi can this doorbell camera work with Alexa ?

asked by Andrew J Miko sr on May 27, 2020

Hello,

We have not been able to test the DB2 with Alexa unfortunately.
I do know that the Db2 has an RTSP stream you may be able to integrate with IFTTT

answered by Nelly's Security on May 27, 2020

Can it interface with a N.A.S. ?

asked by Warren LaFrance on Jan 7, 2020

Yes, it can be added to a NAS. We have tested it with success on a Synology NAS and have heard it works with other brands as well.

answered by Nelly's Security on Jan 7, 2020

I have 2 doors that ring my mechanical door bell. I only want to use the NSC-DB2 on 1 of the doors. Do I need to unhook the second door to avoid problems. Really only use one of the doors anyway.
Thanks

asked by Frank J Pujia on May 27, 2020

Hello,

We typically recommend the DB2 to be on a single chime setup.
If thats possible to do and taking out the second chime, then great! Definitely do that.

answered by Nelly's Security on May 28, 2020

My house never has had a doorbell, are you planning a battery powered unit with a bluetooth or wireless chime?

asked by Mark Waters on Jan 7, 2020

No plans to bring in a battery powered doorbell at this time. Keep checking back with us though!

answered by Nelly's Security on Jan 7, 2020

Does this doorbell allow you to turn your mechanical chime off similar to the google nest hello?

asked by Andrew on Jan 7, 2020

We don't carry the Nest Hello doorbell so we aren't familiar with it. However, you can definitely disable the connected chime using the app.

answered by Nelly's Security on Jan 7, 2020

Can you save the live stream video to a networked hard drive? Or do i need a nvr to do that?

asked by Hector Lopez on Jan 7, 2020

Hello,

If you have say a NAS on a local network with Synology Surveillance Station, you can add the Db2 to it and save footage there!

answered by Nelly's Security on Jan 8, 2020

I'd like to notify Home Assistant when someone has pushed the doorbell button. I could do that if the doorbell sent an ONVIF trigger to Blue Iris, or if it could trigger a relay that I could connect to an alarm zone, or if it was integrated with IFTTT, or maybe something I haven't thought of. What is my best option?

asked by Richard on Jan 7, 2020

Hello,

I know the EZVIZ app can integrate with IFTTT, but we have not tested it with any Home Assistants sadly.

answered by Nelly's Security on Jan 8, 2020

I dont have an existing doorbell. Is there a rechargeable battery version like the Ring doorbell.

asked by Debby on Sep 5, 2020

Hello,

The NSC-DB2 does not have battery support currently.
You must run 16-24VAC for it to function.

answered by Nelly's Security on Sep 7, 2020

Is it possible to use the NSC-DB2 with Ubuiti's Unifi Protect?

asked by Mark on Jan 8, 2020

Hello,

If you are able to add ONVIF capable cameras to the UniFi Protect, then you should be able to!
We do not have that here to test unfortunately.

answered by Nelly's Security on Jan 9, 2020

Will an Angelo Brothers model 76000, 16v doorbell work with the NSC DB2? Is the NSC DB2 the same as EZVIZ-DB1? Thanks for your help.

asked by Don on Sep 8, 2020

Hello,

I am not seeing that model of chime on the supported list of chimes - https://www.screencast.com/t/lOTQTDImr1Fz
So there's no guarantee that your chime will 100% work.

Yes, our DB2 is essentially the OEM version of the EZVIZ DB1.

answered by Nelly's Security on Sep 8, 2020

Is it compatible with google

asked by Joseph on Jan 12, 2020

At this time, it is not

answered by Nelly's Security on Jan 13, 2020

Is there a way to verify if my NVR is compatible with this device?

asked by Todd on Jan 13, 2020

Hello,

You should be able to check the spec sheet of your NVR to see if it supports the ONVIF protocol.
If you are unable to find that, possibly try reaching out to the manufacturer, and they should be able to tell you!

answered by Nelly's Security on Jan 14, 2020

Does it have MQTT intergration? seem the only thing I see isn't on the spec sheet to get it intergrated into my home system.

asked by Danny on Jan 14, 2020

DB2 does Not offer MQTT integration

answered by Nelly's Security on Jan 15, 2020

Situation, wifi goes down. Phones not connected to network or 4G. How can I hear someone ring? Is there an external sounder?

asked by Ali J on Sep 13, 2020

Hello,

The Db2 does make an audible sound when the push button is pressed. As well as if you have a chime in the circuit, a Push button press will activate that too.

answered by Nelly's Security on Sep 14, 2020

Once the device is configured and connected to the WiFi, does it require an Internet connection to access a LAN based NVR?

Id like to block this device from access to the internet for security purposes and have it solely managed via local storage.

asked by Jim on Jan 14, 2020

Yes it does require internet access to work properly. It uses a cloud p2p server to pass the notifications on to the app

answered by Nelly's Security on Jan 15, 2020

Hi, can you ship it to Portugal?and dose it work in 220v?

asked by miguel cruz on Jan 17, 2020

Hello,

Yes we can!

The DB2 supports 8-24VAC, you will need some sort of transformer to step down the voltage.

answered by Nelly's Security on Jan 17, 2020

Can you trigger events to ifttt or onvif-event when the doorbell button is pressed?

asked by Jacob on Jun 16, 2020

Hello,

We have not had the ability to test this currently, however, i do know the EZVIZ app does have IFTTT integration.
But we do not know the extent of that integration at this time, as we recommend using the app Guarding Vision for the DB2.

answered by Nelly's Security on Jun 16, 2020

What are the dimensions of the doorbell?

asked by Katrina Phillips on Jan 20, 2020

Hello,

According to the spec sheet, it is 5.12in x 1.82in x 0.85in
Link to spec sheet - https://www.nellyssecurity.com/pub/media/products/specsheets/nsc-db2.pdf

answered by Nelly's Security on Jan 21, 2020

Hi there is this doorbell compatible in Ireland?

asked by Mick Lawlor on Jan 21, 2020

Hello,

Good Question! If you can get 8-24VAC to the DB2, then you should be able to work with it.
Typically a transformer is needed to step down the voltage.

answered by Nelly's Security on Jan 22, 2020

is it compatible with Amazon's Alexa?

asked by Ed on Jan 22, 2020

Hello,

We have not been able to test Alexa capabilities yet with the DB2.
The EZVIZ app does have IFTTT available and the DB2 has an RTSP stream you may be able to integrate.

But as of right now, we havent been able to test this ourselves.

answered by Nelly's Security on Jan 22, 2020

Has this been tested via ONVIF to a Reolink NVR?

asked by Joshua on Oct 1, 2020

Hello,

We have seen this DB2 not work the most reliable with Reolink recorders specifically from previous customers.
Our DB2 supports ONVIF Profile S currently.

answered by Nelly's Security on Oct 1, 2020

If I have an 8 channel R series DVR can I still add the doorbell even if I'm using all 8 channels? I know on some others you can?

asked by Austin on Jan 23, 2020

Hello,

The r-series DVRs have the capability of adding additional IP cams on top of the analog cams it supports.
After a firmware update on the DB2, you will essentially take the DB2's IP address and assign it to one of the channels on the DVR using the ONVIF protocol

answered by Nelly's Security on Jan 24, 2020

How/can you set a static IP address to add to Blue Iris? SADP asks for a IPv6 address which I don't use on my network.

asked by Jason Ruic on Jun 22, 2020

Hello,

The only way we are aware of is to go into your router and lock the DB2's MAC address to an IP address on your network.

answered by Nelly's Security on Jun 23, 2020

Hi, looking to buy 2 of the DB2. What NVR with ONVIF would you recommend?

asked by Steve on Jan 25, 2020

Hello,

Since the DB2 is an H-series camera, i would recommend any of our H-series NVRs.

answered by Nelly's Security on Jan 27, 2020

-1

What are the outside dimensions of the doorbell? The location of the current doorbell is very narrow and most of the other video doorbells are too wide.

asked by Richard Van De Linde on Jan 26, 2020

Hello,

The DB2 is 1.81 inches wide, 5.12inches tall, and 0.83 inches deep

answered by Nelly's Security on Jan 27, 2020

-1

Will this connect to my Google home hub?

asked by Mark Diebel on Jan 26, 2020

Hello,

We have not been able to test this sadly.
The EZVIZ app has IFTTT integration, but it has not been tested here.

answered by Nelly's Security on Jan 27, 2020

-1

This is onvif.... correct?

asked by Daneil on Aug 23, 2019

Yes the DB2 is ONVIF compliant with a firmware upgrade!

answered by Nelly's Security on Aug 23, 2019

-1

Does this unit record 24/7 to SD card or only when motion is detected?

asked by Randy on Sep 4, 2019

Hey Randy,

It records only when motion is detected. To get 24/7 recording you can add it to an NVR.

answered by Nelly's Security on Sep 4, 2019

-1

Most of what I can find online about this doorbell cam relates to an EZVIZ DB1....is this the same as your NSC DB2?

asked by Dan Mauro on Oct 12, 2020

Hello,

Our DB2 is an OEM version. It does use a different app called "Guarding Vision".

answered by Nelly's Security on Oct 12, 2020

-1

Hello, Can I sync/use electronic chimes with the NSC-DB2? I don't want to install a mechanical chime.
Can I use my Synology NAS for recording?

asked by Lars on Sep 20, 2019

If it is a wireless electronic chime that will Not work, you can use a wired digital chime. The doorbell will work with Synology NAS (firmware update will be needed on the doorbell).

answered by Nelly's Security on Sep 20, 2019

-1

I'd like to purchase and integrate the NSC-DB2 with my Synology Surveillance Station and in one of your answers it has indicated that a firmware update on the doorbell will be required. What is the minimum firmware version required to support such integration?

asked by LM on Oct 28, 2019

Hello,

The version and build date that supports 3rd party integration is V5.2.4 Build_190625
If you need to upgrade, we have a whole upgrade package available here - https://app.box.com/s/ih8c6yfx9npev3aqaj2nk53hlieqdbk3

answered by Nelly's Security on Oct 28, 2019

-1

I have LVT9708MHS NVR & network drive both connected to home wifi.
will i be able to transfer data from this doorbell directly to one or both live ? that way if its stolen; i do not need to worry about it.

asked by rohan on Nov 1, 2019

You can transfer data to both simultaneously. However, I would probably recommend just streaming it to one device because we have seen issues sometimes when too many devices are pulling data from the stream at one time. Id probably just recommend streaming it to your NVR alone. This way you will have data both on the doorbell as well as the NVR for a backup.

answered by Nelly's Security on Nov 4, 2019

-1

I am looking at the NSC-DB2 doorbell camera and have a couple of questions.

First, Can the NSC-DB2 Doorbell Camera send video clips and snapshots to an FTP server?

Second, the network my camera will be connected to does not have access to the internet. Will I be able to configure the Doorbell Camera while my phone is connected to that same network? Will the camera continue to send video to my NVR/FTP that is also on the same network as the camera (No internet access)?

asked by MG on Mar 11, 2020

To connect the NSC-DB2 to a network that does not have internet access you would use your computer we have a guide on that method located here - https://support.nellyssecurity.com/hc/en-us/articles/360043787034-How-to-setup-the-NSC-DB2-using-a-PC-Windows-.

To connect the NSC-DB2 to a NVR you would want to follow one of these two guides - https://support.nellyssecurity.com/hc/en-us/articles/360038889693-How-to-Add-Your-NSC-DB2-Video-Doorbell-to-an-H-Series-NVR or https://support.nellyssecurity.com/hc/en-us/articles/360038377294-How-to-Add-Your-NSC-DB2-Video-Doorbell-to-an-R-Series-NVR.

There is no built in method to connect the NSC-DB2 to a FTP server.

answered by Nelly's Security on Mar 11, 2020

-1

Can it connect to Echo 5 unit. So I could ask Electa who is at the door

asked by RONALD MOORE on Nov 21, 2019

The NSC-DB2 cannot currently connect to the Echo 5.

answered by Nelly's Security on Nov 22, 2019

-1

Hello ship to Italy? if yes i have some question, Wifi not poe right? ac and not dc right? voltage? thanks

asked by andrea on Jul 25, 2020

Hello,

Yes we do ship to Italy.
It is wifi only.
Yes, 16-24VAC for voltage support.

answered by Nelly's Security on Jul 27, 2020

-1

don't have doorbell at door, so no wires ?
battery powered ?

asked by Simon Rennell on Mar 30, 2020

Hello,

The Db2 is not battery powered, you do have to run 8-24VAC power to it.

answered by Nelly's Security on Mar 31, 2020

-1

Ok so does the Guarding Vision app ring my phone when someone presses the DB2 doorbell button?

asked by Ted M on Aug 1, 2020

Hello,

If you have the notification settings properly configured, yes it does!

answered by Nelly's Security on Aug 3, 2020

-1

I've seen other doorbell cams that launch video while answering the doorbell along with 2-way audio. Does this NSC-DB2 cam have that capability and if so where can that be set as I just get a call for 2-way audio with a white screen and no video.

asked by Anthony on Dec 13, 2019

Hello,

We've seen this problem with the EZVIZ app here lately and have been recommending a different app called "Guarding Vision" as a fix.
You can log into the same cloud account and everything!

answered by Nelly's Security on Dec 13, 2019

-1

From all the info I have gathered here I can use the EZVIZ app for the install set up and then the HIK- Connect app for operations across MAC devices or should one app be use for the whole process. I was going to play with the device before giving it to my parents but was not sure if I could get it registered once it had been set up. Once installed can it be moved and registered to someone else ie. when my parents move and I can take it? Is HIK- Connect Guarding Vision?

asked by Jeff on Dec 23, 2019

Hello,

We are now actually recommending the app "Guarding Vision" for the DB2 setup process.
Once you have the DB2 added to a cloud account, it will stay on that account until removed.
From there you can add it to a different account once its been removed.

answered by Nelly's Security on Dec 23, 2019

-1

Does the doorbell offer a battery back up to support when the power is off?

asked by Scott A George on Dec 30, 2019

The Doorbell does Not have any battery backup option. The only work around would be to put the transformer on an external battery backup (UPS)

answered by Nelly's Security on Dec 31, 2019

The doorbell does not have a built in backup battery option.

answered by Nelly's Security on Dec 31, 2019

-1

my doorbell is perpendicular to my front door. Is there a wedge provided for this type of angle?

asked by JC on Jan 3, 2020

Hello,

Yes the DB2 comes with 2 wedge mounts. One is a vertical and another is a horizontal wedge.

answered by Nelly's Security on Jan 6, 2020

-1

Does this product have its own chime wireless capability?
Where I would like to put this there is not currently a door bell.
Would I have to run wire from my mechanical chime to the new location as there is no door bell there now?

asked by Steve Rabenold on Jan 5, 2020

Hello,

The DB2 does not support Wireless Chimes
Yes, if you would like the DB2 to activate a chime, you would have to put the chime and the DB2 in the same circuit.

answered by Nelly's Security on Jan 6, 2020

-1

Hi,

Can I communicate as a basic IP camera? I am interested in using it with Synology Surveillance.

Thanks.

asked by Nick on Jan 5, 2020

Hello,

You can add the DB2 with Synology Surveillance Center.
You do need to upgrade the Firmware on the DB2 first though - https://support.nellyssecurity.com/hc/en-us/articles/360038885453-How-to-Upgrade-Your-NSC-DB2-Video-Doorbell-s-Firmware

answered by Nelly's Security on Jan 6, 2020

-1

Hello, The link you provided to the preferred transformer produces a menu of choices. Does it matter if I choose the 24V, 40VA model, (or any other model besides 16V 10VA), since you include a booster, which you suggest SHOULD be used?

asked by Brian Cohen on Jan 5, 2020

Hello,

I like to suggest the 16V, 30VA transformer so it can push enough power to both the DB2 and the chime if you have one.

answered by Nelly's Security on Jan 6, 2020

-1

for the 3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera.
What version of ONVIF it has ? my NVR has onvif 2.4 and just want to make sure the compatibility before purchase.
thanks

asked by Curtis on Sep 8, 2020

Hello,

The DB2 supports ONVIF profile S. The exact version is not listed in our records.

answered by Nelly's Security on Sep 9, 2020

-2

My door is about 20 feet from my router and the signal strength there is quite good. But the unit seems to drop connection from time to time and the only solution that I have been able to find is taking the cover off and resetting it. Is there a better way to tell it to reconnect to the network that doesn't require taking it apart? The unit itself doesn't seem to be very good and either maintaining connection or reconnecting by itself if dropped.

asked by Cheney Coker on Nov 2, 2019

Hi Cheney,

I sent you a direct email.

answered by Nelly's Security on Nov 4, 2019

-4

Can this be connected to LAN.

If yes, can it be POE?

Also, does it have an output for a door strike or other device like a relay?

asked by Eddy kiggen on Aug 20, 2019

Hey Eddy,

The DB2 can be connected to your LAN via WIFI.
It does not have PoE.

Also, It does not have an output for a strike or relay either.

answered by Nelly's Security on Aug 20, 2019

Specifications	Download PDF
Audio	2-Way Audio
Wifi Camera	Yes
Artificial Intelligence	No
Power Consumption	≤ 5W

Firmware
	Version	Build Date	Download
Most Recent	5.2.4	03/21/2020	Download
	5.2.4	12/16/2019	Download
	5.2.4	06/25/2019	Download

Software
Name	Description	Version	Download
SADP	H Series IP Camera Utility Tool which allows you to sniff the network for H Series cameras and change the IP address.	v3.0.1.8	Download
Batch Config Tool	Allows activation and configuration of Cameras and NVRs.	v3.0.2.6	Download
CMS Software	Central Management Software for Guarding Vision Cloud users.	v3.4.0.10	Download
iVMS 4200 (New UI)	Central Management Software for Hik-Connect Cloud users.	v3.4.0.9	Download
iVMS 4200 (Old UI)	Central Management Software for Hik-Connect Cloud users.	v2.8.2.2	Download
iVMS 4200 LITE	Central Management Software for Hik-Connect Cloud users.	v1.0.0.4	Download
VS File Player	H Series media file player.	v7.4.0	Download

SADP	H Series IP Camera Utility Tool which allows you to sniff the network for H Series cameras and change the IP address.	v1.0.0.4	Download
CMS Software	Central Management Software for Guarding Vision Cloud users.		Download
iVMS 4200	Central Management Software for Hik-Connect Cloud users.	v2.0.0.10	Download
VS File Player	H Series media file player.		Download
Web Plugin	Allows you to view your NVR web interface in the Safari Browser.		Download
IPC Web Plugin	Allows you to view your IP camera web interface in the Safari Browser.		Download
Batch Config Tool	Allows activation and configuration of Cameras and NVRs.		Download

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3MP Wi-Fi Video Doorbell ONVIF Compliant IP Camera with 2 Way Audio, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, and 3 Face Plates (NSC-DB2)

1 Year Warranty

60 Day Guarantee

Lifetime Tech Support

Free Ground Shipping

Video Doorbell

PIR Motion Detection

Wifi Security Camera

2-Way Audio

Related Videos

Overall Rating