855-340-9999 / 9AM - 5PM CST / Monday - Friday
My Cart
Free Ground Shipping On All Orders!
H

NSC-DB2 3MP Wifi Video Doorbell Camera W/ 2 Way Audio, Onvif Compliant, PIR Motion Sensor, Night Vision, 16GB SD Card Pre-Installed, Includes 3 Face Plates

Rating:
SKU# 2015
Availability: In stock
$139.99
Have a question about this product? Ask our experts.
Warranty
1 Year Warranty
Guarantee
60 Day Guarantee
Support
Lifetime Tech Support
Free Shipping
Free Ground Shipping
NSC-DB2
Security Camera
3MP
HD Resolution
2.2mm
Fixed Lens
IP65
Weatherproof Rating
16FT
Night Vision IR Range

Are you tired of your everyday, run-of-the-mill video doorbell? It can be difficult to find a doorbell security camera without paying expensive monthly fees for limited storage. But we have the solution! With the NSC-DB2, you can take control over your camera and its storage.

Use this doorbell as a standalone device with the slot for a microSD card. Enjoy up to 128 GB of onboard storage. Or you can add this to pretty much any NVR via the ONVIF protocol.

With the EZVIZ mobile application, enjoy quick and simple setup, push notifications, remote access, instant playback, and much more. Anytime someone rings your doorbell, you’ll get a notification sent straight to your device. Answer the door with the push of a button and communicate with your visitor with the full duplex 2-way audio.

With the PIR true motion detection, this doorbell won’t blow up your phone with false motion alarms. Neither drifting leaves nor shifting shadows will trigger the PIR alarm. The PIR sensitivity is adjustable, too. With these safeguards in place, you’ll only receive the notifications you care about.

Unsure how to install a video doorbell? The NSC-DB2 uses the wiring already present in your current doorbell. It’s instantly compatible with all mechanical chimes and most digital chimes. This makes the installation process a breeze. Plus, the doorbell comes with all the tools and hardware you’ll need.

3MP Resolution

The NSC-DB2 shoots video at 3MP @ 30 FPS. This is one step above FHD (Full High Definition) resolution, or 1080p. With this camera, you’ll be able to stream and record footage with 2048x1536 pixels, which will give you a picture that’s crisper and clearer than your standard high definition camera.

2.2mm Fixed Lens

The NSC-DB2 has a 2.2mm Fixed Lens. That means it’s fixed at one length; it can't optically zoom in and out. The longer the focal length on a fixed lens camera, the more zoomed in it is and the more close-up detail you'll be able to see. But the shorter the focal length, the wider the field of view and the more area your surveillance will cover.

The NSC-DB2 has a fixed length of 2.2mm, giving it a horizontal field of view of 105°.

Wifi Security Camera

Ditch the long, obtrusive wires running across your floorboards and walls. The NSC-DB2 allows you to connect wirelessly to your network using Wifi to capture and record video. Wifi security cameras are often easier to install, and they give you greater flexibility for placement and mobility.

IP65 Weatherproof Rating

This camera has an Ingress Protection (IP) rating of 65. This means the camera is completely protected from dust and other solid particles (the first six). It can also withstand streams of water jets from any direction (the five).

Rest assured that when you install your camera outside, it will have no problem withstanding the elements.

16' Night Vision IR Range

When the sun goes down or the lights go out, this camera switches on its own onboard infrared LED lights. These lights, which are invisible to the human eye, allow the camera to continue functioning and recording video 24/7, day or night. And since its IR range covers up to 16 feet, you're not going to miss anything that happens on your camera's feeds, even if it happens in pitch-black darkness.

Related Videos

  1. Overall Rating

    4.45 out of 5 stars
  1. Works Great, Once you do the firmware upgrade
    Verified Purchase
    I got a couple of these for my front and side doors. I have a 24 VAC, 40 VA transformer that operates both of the units with with no problem. My house has three mechanical chimes and my NSC-DB2's can operate the front and back door chimes with no issues. If you have a weenie 16 VAC bell transformer, you might want to upgrade it first.

    Installation and setup was trouble free. However, the doorbells continually disconnected and would eventually stay off line. The Guarding Vision App (recommended by Nelly's in the instructions) indicated that no newer firmware was available. However, there is a newer version on the Nelly's website, together with Batch Config Tool required to install it. (The doorbells don't have a web interface, so you need an App to adjust settings and Batch Config to update the FW.) Nelly's tech support was timely and very helpful. (Hint: Do the FW upgrade BEFORE you finish installation and screw on the front plate. You may have to do a hardware reset after the upgrade!) Once I did the upgrade, the WiFi connection has been rock solid on both units.

    The devices can't be set with a static IP (as of FW rev: V5.2.4_190625 anyway), so you may want to set a reserved IP in your LAN's DHCP server to ensure that each device is always issued the same IP address. (Essential if you want to use ONVIF.)

    It was then a simple matter to add the two doorbells to my Synology Surveillance Station system as ONVIF devices. And the Synology properly detects PIR motion from the doorbells so you can record either full time or only when motion is detected.

    The built in PIR motion detector is quite reliable and not nearly as subject to false alarms as video image motion detection. The area specific PIR sensitivity settings are a nice touch. Image quality is very good, although it would be perfect if they could do hardware pincushion correction. But that's asking a lot from a doorbell.

    All in all, a really nice device with all of the features I was looking for. (ONVIF, PIR, 3MP, mechanical chime control, and no monthly subscriptions!)

    Reviewed by on

  2. Sketchy start
    Verified Purchase
    Let me preface by stating I've only had the camera doorbell installed for 4 days. I'm hopeful these early issues will sort themselves out over time. I'm impressed by the video quality and up til today the response time as well (more on that later). The first day of installing Guarding Vision app was challenging and a bit confusing. I must have reset the camera at least 10 times before the error messages stopped and it finally connected. I can't explain why it wouldn't connect since nothing was changed from the first attempt to the last successful one other then checking if the doorbell (mechanical chime actually was working without the app). Note: it was not! The final attempt was trying to use the AP Mode for Wi-Fi configuration, located on the last page of the manual. Oddly this is not possible as described and defaults to the normal installation procedure which went straight through without further issue. Of note is the change of proprietary viewer applications EZVID to Guarding Vision. Can't compare the two so not sure if this is an upgrade or just a licensing dispute. Today, 4 days after installation, someone rang the doorbell and I was through with the caller before the app acknowledged someone came to the door a full 3 minutes earlier. Restarted my phone just in case no improvement, then cut the power to the camera for 30 seconds then the camera and app work perfectly again. Hopefully this isn't a regular occurrence or I might have to ask for warranty relief. Based on the other reviews your experience may vary. Having spent some time comparing Nelly's version of this particular camera doorbell hardware (there are a few) I still believe they have the best combination of features this hardware can support. Thx for reading and I hope you'll consider this version in spite of these initial hiccups.

    Reviewed by on

  3. Finally got it to work
    Verified Purchase
    In my earlier review I cataloged the issues I was having with this doorbell camera. I have subsequently resolved these issues. The primary problem was frequent disconnects on a daily basis. I had to do two things to get my system to work: First I replaced an ancient low powered transformer with a new 24V/40VA transformer. My voltage at the doorbell button went from 11 or 11.5V to 25V. I immediately noticed faster response time But I still experienced disconnects. Less often than before but still unacceptable. I woke up every morning to find that my doorbell had gone “offline” overnight. Finally I updated to the newest firmware version. Presto! Everything works fine now. No more disconnects.

    Reviewed by on

  4. Great little device
    Verified Purchase
    Works good ones set up right. Time will tell how durable it is. When install, Pay attention to the type of chime you have. I couldn't make it to work correctly with digital chime but it's works perfectly with mechanical chime. Also the ezviz app didn't works well and I switched to the hik- connect app which works right away. Nelly's tech support was helpful over the email. This is a good buy and I'm definitely recommend

    Reviewed by on

  5. Great when it works
    Verified Purchase
    I purchased this doorbell several weeks ago. It has been nothing but a headache for me. I can't tell you how many hours I've spent trying to troubleshoot this thing.

    When it works it is great! Wonderful video and overall good features. Unfortunately for me, it only works intermittently. After 4-8 hrs. I begin to get "unstable network" messages when I try to connect with the EZVIZ app. Then eventually the camera goes "offline". I've checked my home network carefully. I have a very powerful wifi signal at the doorbell installation site. My router tells me I have a -50dBm connection to the doorbell. I have tried both 2.4GHz and 5GHz bands with the same results. Nelly tech support has been sympathetic but offer no solution other than to purchase another doorbell to see if I might have a defective unit. Even when the doorbell is working properly and my router indicates a great connection to it (-50dBm), the wifi signal strength indicator in EZVIZ "Settings" shows only one bar of strength. The doorbell seems to "think" that its connection to my network is weak when it is actually very strong.

    Reviewed by on

  6. Best Doorbell Camera available if you know how to set it up
    Verified Purchase
    The NSC-DB2 is the best video doorbell available, period. First, it has Full HD video, as opposed to Ring's 1080p. The storage loops on an SD card (up to 128GB) that saves money on the cloud. Consider if you had a doorbell for 5 years, you'd be paying anywhere from $300 to $600. For doorbell security camera coverage... The SD card on the NSC-DB2 can be accessed by phone or tablet or pc emulator. Next, the motion sensors are very good, they pick up the zones they are supposed to and no more, this was also not my experience with ring. The unit is also waterproof and works with mechanical chimes (an indoor existing chime) which is not available from other video doorbells. The wifi chimes are not something I wanted as I don't like the look and I read many users having reliability issues (wifi connection, power issues, etc). I feel like a mechanical chime that is hard wired is the best looking and most reliable option.

    It would be impossible to find all these features in any other doorbell to date. I only have a couple complaints but didn't take off a star for them as they are not really the fault of the doorbell. First, for some reason, the doorbell is advertised as running on 8 volt - 24 volt transformer, and Nelly's Security recommends higher. I don't know what to say other than this is just false advertising. This doorbell does not run reliably on an 8v transformer. I have a short run from my doorbell to the transformer, and the 8v transformer I had gave extremely spotty coverage, many disconnects, etc. If something only works sporadically, it doesn't work. I feel the advertisement should be changed to REQUIRES (not recommends) 16v 30VA (voltage amp) transformer or a 24v 30VA or 24v 40VA transformer or nothing at all. I don't feel it's a good idea to mislead people to think it's possible to use less. If you're not going to change the advertising material, make a week long video with the doorbell working and not going down for the entire week on an 8 volt transformer and post it, which I am guess wont' happen as it would be impossible. Also the name of the doorbell (NSC-DB2) is very awkward. I changed the transformer and everything works great now, I just wanted to give a full review of everything for anyone wondering as this doorbell seems to have solved all the issues the previous generation (NSC-DB1) had and then some.

    Reviewed by on

  7. Great
    Verified Purchase
    Very satisfied with this purchase.

    I had to settle for a non-POE doorbell camera and I'm glad I chose the NSC-DB2.
    I had to install a new transformer for my mechanical chime. I got a 24V/40VA and it works great.
    The system was easy to setup and install and there are plenty of videos online that help guide you through.

    I was able to connect it to my NVR by adding it manually, but the motion detection does not work. This is a bummer since it means I can only have scheduled/continuous recording through my NVR and not motion detection.

    The app works flawless so far. I don't know why it has such bad reviews. I have an iPhone X, it works great and it's quick. All of the motion detection and alerts work fine through the app, I just wish it would work on my NVR.

    Install was fairly straightforward and customer support was very quick and helpful. I had emailed them about my chime not working and it turns out my transformer was junk, was only getting 10V but you need minimum 16V. I got the 24V to have enough.

    Reviewed by on

7 Item(s)

Show per page
Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account.
(1) IMO, The fatal flaw with the older NSC-DB1 (other than the night vision) was that if you pressed the button and no one responded, the doorbell spoke up and said "there is no one to take your call", which to me was tantamount to it saying "go ahead and break in". The only way around that was to reduce the speaker volume to zero, in which case you could no longer speak through the doorbell either. Does the NSC-DB2 have this behavior?

(2) Can the camera be configured without the app? How do I know my wifi password doesn't wind up on a server in China?
(1) The DB2 does not have this issue. BTW, the latest firmare on the DB1 removes that message.

(2) It definetely needs the app to be configured. This doorbell doesnt even have a web interface. All data is password protected. Your P2P account is protected and then your actual doorbell is password protected as well. From my understanding, all USA networked devices are passed through Amazon AWS servers.
Can it text alert multiple people.
Hello,

Yes it can! If everyone is signed into the main Cloud account on the App, you will get the full notification features across the multiple devices.
Is this the same as/ a re-branded RCA Video Doorbell HSDB2A?
It appears to be made by the same manufacturer but likely comes with a different firmware than ours. Our firmware is specifcially made for onvif compliance.
Can this be connected to LAN.

If yes, can it be POE?

Also, does it have an output for a door strike or other device like a relay?
Hey Eddy,

The DB2 can be connected to your LAN via WIFI.
It does not have PoE.

Also, It does not have an output for a strike or relay either.
When using this doorbell with mechanical chimes, do you have to add a "booster" to the chime itself or should it just work well as long as your transformer voltage is adequate? If you need a booster, are additional ones available to use with multiple chimes?
Great Question. The doorbell requires a booster, atleast thats what the instructions encourage. The good news is that the package includes one. Im not sure I would recommend wiring this with multiple chimes. Everytime we have had someone attempt to do that, they always had major problems.
How do I connect this camera to a 16 channel Hikvision NVR?
Hey David,

Once you have the DB2 added to your local network. It will have an IP address. You can find that using the SADP Tool or Batch Config Tool.
You will use that IP address and manually add it to the NVR that is connected to the same network.

The username will be "admin" and the password is typically the 6 letter verification code that is unique to your doorbell.
If I plan on connecting this to a NVR, does it still require an SD card for local storage, or can the SD card be removed after initial setup?
The SD card is not needed after adding to an NVR.

However, if you like redundancy or if the NVR powers off, but the DB2 is still functioning. A SD card would be a nice option to have to continue recording just in case!
This is onvif.... correct?
Yes the DB2 is ONVIF compliant with a firmware upgrade!
Hi,

I have four Hikvision bullet cams and using IVMS 4200 software. Can I add this doorbell camera to the IVMS 4200 (pc) and also use the EZVIZ app? Would I be better off to just migrate everything over to EZVIZ? I'm not currently recording any streams and don't have an NVR installed.

Thanks!
Hey Tim,

You can add it to ivms-4200 and still use the EZviz app to view it on your phone. The ivms-4200 software and EZVIZ mobile app are completely separate so migrating everything to EZVIZ would only take away your PC viewing ability. Adding all devices to both the mobile app and PC software should work fine.
Does this unit record 24/7 to SD card or only when motion is detected?
Hey Randy,

It records only when motion is detected. To get 24/7 recording you can add it to an NVR.
Interested in branding - cost and MOQ
Hello,

This DB2 cannot be branded. If you are not a dealer with us, i would recommend filling out the app here - https://www.nellyssecurity.com/dealers

Retail cost is $139.99
There is no Minimum Order Quantity.
Hello, Can I sync/use electronic chimes with the NSC-DB2? I don't want to install a mechanical chime.
Can I use my Synology NAS for recording?
If it is a wireless electronic chime that will Not work, you can use a wired digital chime. The doorbell will work with Synology NAS (firmware update will be needed on the doorbell).
Can you please provide the dimensions of this product with the cover? If it is in the Specs and I overlooked it, I apologize.

Thanks
Hello,

According to the spec sheet, it is 5.12in x 1.82in x 0.85in
Link to spec sheet - https://www.nellyssecurity.com/pub/media/products/specsheets/nsc-db2.pdf
What is the right transformer for this doorbell?

The spec says 8-24VAC, but the doorbell shuts down after an hour with my 10VAC transformer. I'm guessing 24v/30VA is the right amount of power for this doorbel and will try it tomorrow.
Hello,

A 10VAC is probably gonna be a little to low for that particular model we recommend 16V minimum but a 24V/30VA will ensure that there is ample power to the device.

If you have any more questions please feel free to reach out, thanks.
You answered a question on Aug 23, 1019 in this section: "Yes the DB2 is ONVIF compliant with a firmware upgrade!"
Where can I get the firmware upgrade and how can I install it?
Hello,

We would provide you with it along with the tool needed to upgrade the firmware. The software is available for both Mac and Windows PC's.

If you have any other questions feel free to reach out, thanks.
Is the doorbell compatable with the Annke 3MP H.265+ DVR
Hello,

If your DVR has the capability of adding an ONVIF IP camera, then yes it is!
You answered the question "I connected the unit and its working fine with the EZVIZ app. What options do I have to see control the unit from a Mac?" - however none of the Apple downloads under this unit's downloads page are working. I get 404s.
Hello,

You should be able to view the DB2 using the "Guarding Vision" software link on the downloads tab.
If that is not working, i will email you a version of ivms for mac.

If you do have any other issues, i would suggest contacting the Support Team rather than the Q&A section.
customerservice@nellyssecurity.com
The night vision feature on this, is it color or black and white ?
Thank you
It is black and white
Does this doorbell only record to NVR after motion detection? Or must it continuously record? Currently I have a Dahua NVR that works well with EyeSurv cameras set to record via motion only.
Hello,

The DB2 will only record continuous when it is added on an NVR.
Since you have a Dahua, you will have to add the DB2 using the ONVIF protocol.
Is this compatible with Google Assistant or Chromecast device? I would like to be able to go "Hey Google, show me the doorbell camera."
We have not tested the camera with either of those devices sadly. I do know the EZVIZ app has IFTTT support.
You may be able to integrate it with that!

Also, the DB2 does have an RTSP stream you can link it with.
How do I connect this to my NVR? Default user/pass?
Hello,

Here's the default login credentials for the DB2:

username - admin
password - Verification code

*The verification code is on both the usermanual of the DB2 and on the backside of the DB2 itself.
Password example - ABCDEF
From the app can you retrieve video that is stored on the SD card.
Hello,

Yes you can! In the App under "my devices" at the top left corner, theres an icon that brings you to the playback section.

From there you can select the day&time and hit play!
Can you connect magnetic door lock to this ?
Unfortunately you cannot. The doorbell does Not have any kind of relays.
I'd like to purchase and integrate the NSC-DB2 with my Synology Surveillance Station and in one of your answers it has indicated that a firmware update on the doorbell will be required. What is the minimum firmware version required to support such integration?
Hello,

The version and build date that supports 3rd party integration is V5.2.4 Build_190625
If you need to upgrade, we have a whole upgrade package available here - https://app.box.com/s/ih8c6yfx9npev3aqaj2nk53hlieqdbk3
I use an apple mac and I've downloaded the tools as suggested by this Q&A section; I also use synology surveillance station so getting the ONVIF working will be very important to me. Now that is out of the way I have a couple questions about the software and the setup of ONVIF using the BatchConfigTool (BCT) and the Guarding Vision app.

When I first set my DB2 up I could see it in the BCT app and when I tried to configure the doorbell for ONVIF it failed every time. I upgraded the firmware as suggested and still it failed to configure ONVIF. I rebooted my WAN and the BCT app no longer saw the device on my network. It took some digging and I eventually found it when I connected to my router to check the connected devices. I ended up downloading the Guarding Vision app so I can add a static IP so that when my router reboots I wont loose my doorbell camera.

Q1, Why does the BCT app not see my doorbell? I have to manually add it to the guarding vision app in order to see it and manipulate the settings?
Q2, Can I mute the ringtone when the doorbell is pressed? I don't really want anyone hearing that ringtone when someone pushed the doorbell button.
Q3, I've installed all the mac tools suggested on this page including the browser but when I click on the browser config icon in the guarding vision app it opens my browser but opens a blank screen. Is there something that I need to do in order to make this work so that i can configure the device settings that way?
Hi Ernest,

1. You don't need to enable ONVIF using the BCT, it's already enabled. You just need to add it to your synology. Not sure why it was showing up initially in BCT but isn't after a router reboot, you may try resetting the doorbell using the button and then reconfiguring it to your wifi.

2. Not at this time

3. No, the DB2 does not have a web interface so any configuration needs to be done using either Guarding Vision or BCT. If you have Guarding Vision working BCT isn't needed.
I can see that the NSC-DB2 comes with a "power kit". What does the power kit do exactly and if I already have a tri-volt transformer (8V/16V/24V AC 20-30 VA) currently hooked up to my existing mechanical door chime will I still need to install this power kit?
Hi, yes you will still need the power kit if you plan to use the doorbell with a chime. The power kit helps if the voltage isn't high enough for the devices such as with older transformers.
I have LVT9708MHS NVR & network drive both connected to home wifi.
will i be able to transfer data from this doorbell directly to one or both live ? that way if its stolen; i do not need to worry about it.
You can transfer data to both simultaneously. However, I would probably recommend just streaming it to one device because we have seen issues sometimes when too many devices are pulling data from the stream at one time. Id probably just recommend streaming it to your NVR alone. This way you will have data both on the doorbell as well as the NVR for a backup.
My door is about 20 feet from my router and the signal strength there is quite good. But the unit seems to drop connection from time to time and the only solution that I have been able to find is taking the cover off and resetting it. Is there a better way to tell it to reconnect to the network that doesn't require taking it apart? The unit itself doesn't seem to be very good and either maintaining connection or reconnecting by itself if dropped.
Hi Cheney,

I sent you a direct email.
Can it connect to Echo 5 unit. So I could ask Electa who is at the door
The NSC-DB2 cannot currently connect to the Echo 5.
What is the largest SD card that can be used in this unit?
Hello,

You can put up to a 128gb MicroSd Card in it!
Hey guys... love this device.

Question/problem...

I currently have a reolink NVR and a few cameras... all is working well. However, I am NOT able to add the doorbell camera to my system.

It did pop up briefly, showed video, and i was able to access settings via my NVR, but overnight, it has dropped off the system. Seems no matter what I do, I can no longer get it to display via the nvr.

Works fine on its own with EZVIZ or other hickavision software.

Any suggestions to get it added back into my reolink nvr?

Thanx in advance.

Dave
Hello Dave,

What settings did you use to link the NSC-DB2 to your reolink NVR? I would add it via the onvif protocol with port 80 the password will be the verification code to the NSC-DB2. If you are still experiencing issues I would download the batch config tool and latest version of firmware from the product listing. Then upgrade it and re-add the device to the NVR.
Does the NSC-DB2 (or the DB1) require an internet connection? Does the lack of an internet connection effect functionality of wifi functions? For example NVR storage, application alerts, etc?
It does require internet connection for full fucntionality
I have two doors on the front of my house. Will I be able to install two of these doorbells? I know 16v transformer is minimum for installing one and that is what I have now. Would I most likely have to install a 24v transformer for two?
You will actually need to install 2 different transformers. We have had issues with folks running 2 doorbells off of one transformer.
This camera would be perfect, but my metal door frame (only option for mounting this) is 1.75" wide. Is there a place I can look at the components to see if I can make my own slightly smaller case out of milled aluminum? Thanks
Hello,

Unfortunately we do not have a picture of the internals of the DB2. However, from experience, the internals of the DB2 take up most of the same size as the enclosure.
Also, taking apart the DB2 will void the warranty too if something were to happen.
I am looking for a video door bell for my parents. They live a long way off. I need to be able to show up install/setup door bell and have it work successfully. Mom has an I phone and a I Pad and would like to be able to answer on either device. I like that the device has internal and not on going cloud storage. So what apps are needed to make this set up possible on I phone and I pad? It would just be the two devices. My understanding it connects to the Wi Fi router and then connect to the Wi Fi connected device like I pad. The I phone not so sure?
Hello,

The app needed for the DB2 will be called Hik-Connect for both mobile phones and the iPad.
We have an awesome guide here on the setup - https://support.nellyssecurity.com/hc/en-us/articles/360038358514

You will basically sign into the same Cloud account across the different devices!

Youre correct. The DB2 connects to wifi, then it talks to the cloud servers, and thats where the phone and tablets view the DB2 from.
Does the unit record over the older clips when the micro sd card gets full, or would I have to format it every now an then?
it does recorder over the older clips.
Does the door bell work with any smart locks?
Hello,

It will not unfortunately. There are no terminals or integration for the DB2 for smart locks.
How do I confirm if I have enough minimum voltage needed to see if I will need a transformer or not. I do have a multimeter, just need steps on how to use. If I need transformer, please share the link also.
Thanks
Hello,

You will need to measure the voltage at the Installation location of the DB2 itself.
It needs to be 8-24VAC.

Here's the transformer we recommend - https://www.amazon.com/gp/product/B019BW9VZ2/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1&tag=ipctk-20
I've seen other doorbell cams that launch video while answering the doorbell along with 2-way audio. Does this NSC-DB2 cam have that capability and if so where can that be set as I just get a call for 2-way audio with a white screen and no video.
Hello,

We've seen this problem with the EZVIZ app here lately and have been recommending a different app called "Guarding Vision" as a fix.
You can log into the same cloud account and everything!
-1
I connected the unit and its working fine with the EZVIZ app. What options do I have to see control the unit from a Mac?
Hello,

You have variety of options to access this product from a mac. We recommend that you use the Guarding Vision, Web Plugin or the IPC Web Plugin. If you go to the bottom of our product listing page you will see where we have linked These for your convenience under the downloads tab.

If you have any more questions feel free to reach out, thanks.
Specifications Download PDF
Resolution 3MP (2048x1536)
Frames Per Second 30 FPS @ 3MP
Image Sensor 1/2.8" 3MP Starlight Sensor
Lens Type 2.2mm Fixed Lens
Field of View 105°
Video Compression H.264
IR LED Range Up to 5m
Weatherproof Rating IP65
Power Supply 8V AC ~ 24V AC
Power Consumption ≤ 5W
Weight ~0.7
Operating Temperature -22°F ~ +140°F
Firmware
Version Build Date Download
Most Recent 5.2.4 06/25/2019 Download
Software
Name Description Version Download
H Series Tools An Array of tools to be used for H Series products including SADP, Lens Selector, Bandwidth Calculator, etc. v2.0.0.2 Download
SADP H Series IP Camera Utility Tool which allows you to sniff the network for H Series cameras and change the IP address. v3.0.0.10 Download
Batch Config Tool Allows activation and configuration of Cameras and NVRs. v3.0.0.6 Download
iVMS 4200 (New UI) Central Management Software. v3.1.0.8 Download
iVMS 4200 (Old UI) Central Management Software. v2.8.2.2 Download
iVMS 4200 LITE Central Management Software. v1.0.0.4 Download
VS File Player H Series media file player. v7.4.0 Download
Guarding Vision Central Management Software. v2.0.0.4 Download
VS File Player H Series media file player. Download
Web Plugin Allows you to view your NVR web interface in the Safari Browser. Download
IPC Web Plugin Allows you to view your IP camera web interface in the Safari Browser. Download
Batch Config Tool Allows activation and configuration of Cameras and NVRs. Download