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Technical Support

We pride ourselves in having some of the best customer service in this industry. We know that some of you may have never worked with security equipment before, or you may be a professional and need assistance with our line of products. Whatever the case may be, it is our goal to get you up and running as quickly as possible as we know security is a time sensitive issue.

You will also find that we invest a lot of time in making our own guides and manuals for your products, and this really differentiates us from a lot of other companies who simply give you the manufacturers manual which quite often doesn’t make a lot of sense. We find this is extremely helpful to our customers and it’s a big reason why a lot of folks choose to purchase from us.

Whenever we write our guides and manuals, we try to explain things in the most easy to understand methods as if the user has never worked with security equipment before. Most of our product listings for our cameras and DVR’s will have a link to their own respective tech page.

To help you get started, we recommend checking out our Quick Start Guides.

Contact Us

855-340-9999
customerservice@nellyssecurity.com
sales@nellyssecurity.com

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